Five Keys for Expansion Sales in Customer Success

 

Few things help you reach your retention goal faster than really great expansion sales. A healthy customer should be investing more in you or else they are actually going backwards. This webinar is breaking down the five keys to doing expansion sales in Customer Success.


 
 

Webinar (free)

February 25th 2022 at 11:30 am CET (30 min)

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Agenda

Expansion sales is necessary to make your customers even more successful. But how do you do sales in Customer Success? How do you make room for this in your calendar, how do you plan, execute and achieve a result? This webinar is breaking down the five keys to doing expansion sales in Customer Success. We will share best practices and go through real life examples. 

 

Some of the topics we will cover:

 

1. Selling to existing customers vs. new customers
 
2. Common challenges for Customer Success Managers
 
3. Product, pricing, plans and potential
 
4. Health, milestones and orchestration
 
5. Planning, psychology and making-it-happen 

Speaker

Check out our previous webinars!

Johan Nilsson

Founder & CEO

Startdeliver

About us
Startdeliver is a next generation Customer Success Platform. We make sense of large amounts of customer data from a great variety of sources. We help you drive all customer actions, in new ways and new channels, based on this data. Essentially, we help you do the right things, the things that will give your customers the outcome they want, the impact.

Startdeliver AB

Kungsgatan 33, 111 56 Stockholm