Hands-on Retention Management: how to improve NRR by focusing on the 20% that give 80% of the result

In today's fast-paced business landscape, customer retention has become more crucial than ever. Acquiring new customers can be challenging and expensive, making it imperative to maximize the value of your existing customer base. Join us as we explore the strategies, tactics, and best practices that can revolutionize the way you retain your customers.


Webinar (free)

October 12th 2023 at 4pm CET (30 min)

You are in - thanks!
You will shortly receive an email with the access link! (Make sure to check your spam folder)
Sorry, this event is full
Sorry, this event is canceled
Sorry, this event is no longer available


1. Understand the impact of customer retention on your business's bottom line.
2. Discover effective customer segmentation strategies for personalized engagement.
3. Uncover the secrets of delivering exceptional customer service that sets you apart.
4. Learn how to transform customer feedback into actionable retention plans.
5. Gain valuable insights from real-life case studies of successful retention campaigns.
6. Implement practical tips to build a customer-centric culture within your organization.
The webinar will be held in english and available on-demand at a later stage.



The host of this webinar is Johan Nilsson, CEO & Founder of Startdeliver.

Check out our previous webinars!

About us
Startdeliver is a next generation Customer Success Platform. We make sense of large amounts of customer data from a great variety of sources. We help you drive all customer actions, in new ways and new channels, based on this data. Essentially, we help you do the right things, the things that will give your customers the outcome they want, the impact.

Startdeliver AB

Kungsgatan 33, 111 51 Stockholm, Sweden