The Success Planning Webinar: How to Always Drive the Next Step with Your Customer
 

How do you make a customer plan that actually works? How do you set goals and drive improvements? In this webinar we will help you structure your planning in a way that it both becomes easy to do and scalable.

 

Free Webinar

December 3rd 2021 at 11:30 am CET

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Agenda

How do you make a customer plan that actually works? How do you keep it up-to-date and relevant? It’s easy, as Customer Success Manager, to get stuck in the highly operational work and forget about the critical planning. In this webinar we will help you structure your planning in a way that it both becomes easy to do and scalable.

 

1. Why most customer plans either end up in the PowerPoint graveyard or never get done.
 
2. Where to begin: The starting point and what you need to make Success Planning work.
 
3. Simplifying goal setting: How to work with goals and ownership with the Customer.
 
4. Efficient execution: How to execute the success plans, what progress looks like and what type of actions are involved. 
 
5. Success planning evaluations: How do we evaluate our plans and more importantly the impact we have on our customers. 
 
 
 

Speaker

Check out our previous webinars

Johan Nilsson

Founder & CEO

Startdeliver AB

About us
Startdeliver is a next generation Customer Success Platform. We make sense of large amounts of customer data from a great variety of sources. We help you drive all customer actions, in new ways and new channels, based on this data. Essentially, we help you do the right things, the things that will give your customers the outcome they want, the impact.

Startdeliver AB

Kungsgatan 33, 111 51 Stockholm

+46 522 232 30
hello@startdeliver.com